Web Hosting
This information is fresh from October 24th 2007.
Note: This page contains no Affiliate Links nor do we get credit in any other way from the companies listed here.
We have collected information on several prominent web hosting companies, five of which we have had the pleasure (or discomfort) of working with directly. Collecting honest 1st-hand reviews was not trivial due to the
Exec Summary
When looking into buying a web hosting package, use these rules of thumb:
- Buy hosting with a hosting company, and buy a domain name from a registrar.
- Avoid Review sites that are affiliated with the top chosen companies.
- If it’s too good to be true, then it isn’t. No one can allow for hundreds of sites to have endless bandwidth/storage/CPU for a buck a month.
This is a summary of the information we found, with our own 2 cents of experience along side.
Detailed Review
The web hosting business is a rapidly growing and evolving business. There are hundreds of millions of top-level domain names and websites out there, making the domain-name registration and web hosting business a multi billion dollar market.
Web hosting companies provide a service for hosting personal or commercial website and online applications, renting their computation and networking resources as well as technical support and guidance. Every eCommerce site, small and large, is most likely run from some hosting company’s data center.
There are 3 basic types of hosting packages:
| Shared | Your site runs a computer and shares its resources with tens or even hundreds of other sites. |
| Virtual | A chunk of the machines resources are virtually allocated to you and full control over that space is at your hands. Still this is only virtually true. |
| Dedicated |
You own 100% of the machine’s resources. For more web hosting terms see: wikipedia, WHIR, aplus. |
The list of companies we sought opinions about:
• Yahoo Small Business
• Bluehost
• 1and1
• HostGator
• Parcom.net
• AnHosting
• HostMonster
• LunarPages
More leading brands not covered in this item:
• StartLogic
• PowWeb
• iPowerWeb
• Web.com
1and1
| Cons | Pros |
| Unreliable service. here |
Some say they do have good customer support. here |
| Many spammers on 1and1. here |
Speed |
| Many people had billing issues with them. one, two, three, four. |
|
| Canceling to be a soft spot for 1and1. here |
|
BlueHost
| Cons | Pros |
| Support congestion vbulletin. |
Bluehost fans: one, two, three, four |
| The October 22nd outage. here and there |
Bluehost working behind the scenes. Electricpolitics |
| Control over your site and content. starting-an-internet-business.com |
|
| 99.9% uptime. WireFan |
|
| We actually thought this speaks positively about the Bluehost support. here |
|
| Rjfrancisco likes the Bluehsot support. here |
HostGator
| Cons | Pros |
| Database and load issues. here |
General positive things: One, two, three |
| Site suspension surprises. here |
Reliable here and here |
| Performance | |
Yahoo Small Business
| Cons | Pros |
| No cpanel, MySQL confusion. See DigitalPoint |
Practically nothing ! |
| Poor Performance, Poor Support, Expensive. See SitePoint |
|
| Wordpress trouble, More MySQL trouble. See WebHostingTalk |
|
| Terrible support, Downtime. See RealSoftware |
|
| Wordpress trouble, Customer support trouble. See WordPress |
|
Parcom
Information on this hosting company is scarce - good or bad. Our personal experience with them has been ok aside for two things: price (relative to features) and uptime (about 97% according to our experience).
AnHosting / Midphase
Information on this hosting company is scarce.
There seems to be some talk about downtime, e.g. here, here and here. A somewhat vanilla review is here.
HostMonster
| Cons | Pros |
| Cpu limitations. here |
Fans: here and here |
| Bad Customer support and poor performance. here and here |
Cheap and convenient payments. here |
LunarPages
Epinions.com has a review list here on LunarPages. Most opinions there are outdated from 2005 and back.
| Cons | Pros |
| An angry one. here and here |
A happy one here |
| No J2EE here | |
| Bad customer support here |
|
| performance issues here | |
| Trouble with getting commissions | |
| Lunar tricks here and here and here | |
| Bad Feelings here | |
| Spam here |
Here’s a quick poll on web hosting, on the DigitalPoint forum:
Unfortunately the way this poll is run is misleading since the companies’ share is the market is not the equal, making it more likely that the larger companies will have more unsatisfied customers.
A grain of salt: How to properly read online reviews on web hosting packages.
October 24th, 2007 at 1:09 pm
Great resource. Well done. By the way, other than the downtime, I’m a big fan of bluehost. Unfortunately, that’s a pretty big concern.
Any thought on the validity of a denial of service attack being a legit excuse for as much down time as the two of us on blue host experienced?
October 24th, 2007 at 4:44 pm
I confirm what I say about Bluehost.
Quite a good deal for your money. They have doubled space and bandwidth while I am a client I got 5 accounts, no (major) problem, only a foreign alphabet issue which was resolved in a 12 min (including waiting time) phone call.
I didn’t noticed the downtime on bluehost, may be the time difference played a role.
Real useful article.
October 24th, 2007 at 6:16 pm
killerch0– They said it only affected one server.
October 26th, 2007 at 5:27 am
Then I must be lucky then
October 28th, 2007 at 1:46 pm
[…] I had to transfer a domain from Yahoo after I’ve decided to ditch them. […]
October 29th, 2007 at 2:31 pm
In my opinion, all negative reviews online shoud be considered with a degree of skepticism. Most happy people never take the time to post. Of course small companies with fewer customers will have fewer complaints and generally better support (until they get big). Try comparing the number of domains (to show relative customer base size) using a truly non-biased site like http://wwww.webhosting.info.
Here’s how your top 4 stackup:
BlueHost - 329,760 domains
HostGator - 275,381 domains
Parcom - 7,949 domains
1&1 - 2,005,327 domains
Regarding quality. It’s all relative to what you need, what you expect and what you are willing to accept from your provider.
March 12th, 2008 at 12:08 am
On your favorite shared hosting, say we put up a website like youtube.
Upload a single, one and only, 20mb video.
Let’s disregard uploads.
QUESTION (without abusing or “using too much much cpu”)
1) what web hosting?
2) how many people can view the video at the same time?
3) how many people can view the video each month?
i know that dedicated hosting is more suitable, but
is there any shared web hosting where we can put that kind of website without running into any “too much cpu”, “abuse”, or other similar problems.
- slimetoner @ yahoo.com
April 16th, 2009 at 11:44 pm
I usually do not comment on blog posts but I found this quite interesting, so here goes. Thanks! Regards, P.
April 27th, 2009 at 2:48 pm
Thank you for your help!
May 2nd, 2009 at 7:15 pm
What a great site and super informative posts too! I am bookmarking and will be back soon.
May 20th, 2009 at 4:46 pm
There is obviously a lot to know about this. I think you made some good points in Features also.
June 14th, 2009 at 8:38 pm
gr8 resrch bro?
September 2nd, 2009 at 7:20 pm
Such a usefule blog wow !!!!
September 19th, 2009 at 9:48 pm
Hallo an alle:) Ich kann nicht verstehen, wie zu Ihrer Website hinzuf?gen
October 2nd, 2009 at 1:12 am
this is a great post. I dont know how I stumbled upon it, but it was worth reading. I added this to digg